Technology

Technology

Real time, light weight, robust  visualization and optimization platform for mobile phone calls

Mobile SDKs

Plug and play SDKs for iOS and Android

Contact center APIs

REST APIs and dedicated connectors for most popular contact center systems

Campaign management console

AI powered web based personalization, optimization and management console, that aligns with your existing campaigns.

Some useful facts our engineers thought you should know

iOS SDK
Android SDK
APIs & Connectors
Network requirements
Battery consumption
Data & storage

iOS SDK

Technical requirments

iOS SDK

Cocoapod integration | Xcode 10+ | MiniOSVersion 9 | TargetiOSVersion 13 | Swift / Objective-C
Contact us for full documentation

Android SDK

Technical requirments

Android SDK

Java 8+ | minSDKVersion 16 | targetSDKVersion 28 | Android X support |Gradle version 3.5.3
Contact us for full documentation

Battery consumption

Technical spec

Battery consumption

Max 0.07% avg.daily consumption. Regression prevention
Contact us for performance review

Data & storage

Technical spec

Data & storage

~1.5mb SDKs 50-250kb jpeg/Gif RT push support (FCM based)
Contact us for more info

APIs & Connectors

Technical spec

APIs & Connectors

REST APIs / CTI Connectors, JWT based authentication & authorisaion, optional on premises VMs
Contact us for full documentation

Network requirements

Technical spec

Network requirements

Network latency resiliency over WCDMA / 3G and above​, or a wifi connection
Contact us for more info

Security & Compliance

Data protection & compliance

Protecting your customers personal data is highly important. We fully comply with GDPR requirements.

System security

We take our system security very seriously, here is some of the measures we use:

Advanced access management
End-2-end encryption
TSL 1.2 cryptography
Ip login restrictions
2 factor authentication
AAA
Fall back and disaster recovery
On premises connectors
WAF
Code review and secure coding
Periodic penetration testing
Secured data centers

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